Quality System Manuals (QSM)

The Quality System Manual (QSM) describes the policies governing the quality management system of Centro Escolar University.  This has been prepared aligned with ISO 9001:2015 requirements.

The scope of the quality management system of Centro Escolar University includes all academic and support services functions of the organization in its Manila, Makati and Malolos campuses.

The implementation of this manual shall help Centro Escolar University in providing quality services to its clientele.  This manual shall be updated periodically to indicate the continuous improvement of the University's management infrastracture, comprising its organization, processes and personnel.

Centro Escolar University's Management enjoins all employees to make quality service a way of life.