Makati Manual (MKM)

The Makati Manual (MKM) provides the policies and procedures governing the delivery of quality academic and related services to clientele in accordance with ISO 9001:2015 requirements.

Periodic review and updating of MKM consonant with ISO 9001:2015 standard shall ensure that the manual remains relevant and responsive to clientele needs. Continuous improvement of the manual is part of the commitment to quality as a way of life.